PET TRAVEL CRATE INSTRUCTIONS
Choosing the right travel crate is essential for the safety of your pet and the success of its journey. The rules apply for all the airline companies, and if they're not respected, your animal can be refused for boarding.
Following the general rules, you will find below some additional instructions for special animal breeds.
1. The crate must be of firm plastic, wood, or metal. The ceiling must be solid, without doors or ventilation gaps.
2. The crate must have enough ventilation from the sides and the rear. In case your kennel requires adaptation, please refer to the bottom of the page.
3. The crate must be high enough to allow your pet to: sit in, stand up with the head upright, turn around itself (360°), or lay down in a normal position.
4. Your animal’s head or eartips (whichever is higher) must not be in contact with the crate’s ceiling. Most of airline companies require a minimum space of 3 inches high (7cm) between the animal's head and the ceiling.
Travel crate dimensions:
Length: A + 1/3B
Height: B + 7 cm
5. The crate’s door must be metallic. Fiberglass and plastic doors (including lateral plastic latches) are prohibited as they are not considered strong enough to protect the animal during its journey.
6. All the crate pieces must be safe checked and in good condition. Metallic screws and nuts must be used to maintain together the ceiling and the bottom part of the crate. (Travel crates with embedded sides or lateral plastic locks won’t be accepted, unless additional wholes are done and the crate parts are fastened together with metallic screw and nuts to protect the kennel).
Varikennel and Petmate shipping crates do not require adaptation. They are accepted with the factory setting.
Find below how to adapt your crate:
*Outside view *Inside view *Screws models
7. Two feeders (one for the food and one for the water), or a dual feeder, must be fixed within the crate, but must be accessible from the outside without having to open the door.
8. The travel crate cannot have casters. The bottom part should be solid and leak-proof beyond the use of any absorbent material.
Our company is providing the absorbent material (toilet mat with gel and newspaper)
In case the crate adaptation is made by one of our employee (on the boarding day), the service will be charged separately and will have to be paid at the time of collection or delivery.
Still have some questions???
Don’t hesitate, ask our consultant!!!
Is your dog Brachycephalic? Special breeds? – Read the special instructions.
Dog breeds with short or flat nose (brachycephalic)
The transportation of these races requires additional attention acknowledging that these animals often suffer from breathing issues. These animals face higher risks of hyperthermia and breathing issues in situation of stress or high temperature.
American Bulldog, Boston Terrier, Boxer, Brussels Griffon, Bull Terrier, Pug, Toy, English Spaniel, Japanese Chin, King Charles Spaniel, Lhasa Apso, Pekingese, Shar-Pei, Shih Tzu and others*
Use a shipping crate a size larger than the size required.
(When you found the perfect size, ask the vendor for a model bigger of one size).
Example: If the perfect crate is size 400, buy a size 500 crate.
Dogs breeds that require reinforced crates
The breeds and crossbreeding listed below with six months of age or more, or weighing over 9 kg (20lbs) will only be accepted in reinforced crates that comply with the Container Requirement No. 82 of the International Air Transport Association (IATA).
American Bully, American Staffordshire, Terrier, Mallorcan Shepherd, Cane Corso (Italian Mastiff) Argentine Mastiff, Brazilian Fila, Perro de Presa Canario, Pit Bull Terrier, Tosa (or Tosa Ken)
Race, age or body weight must be confirmed via the Health certificate “CZI”. If the race mentioned on the CZI is not correct, the airline company can refuse the animal boarding. Furthermore, airline companies can refuse the boarding to animals showing aggressiveness or sign of violence during the presentation.